Managing performance issues is one of the toughest—and most important—responsibilities for any leader. In this interactive webinar, you’ll gain practical strategies to address underperformance head-on while maintaining professionalism, empathy, and confidence. Whether you're navigating tough conversations, crafting improvement plans, or handling escalating situations, you’ll walk away with the tools to lead with clarity and purpose.
You’ll walk away with proven tools to:
- Uncover the root causes of performance challenges using a structured diagnostic approach
- Lead productive, respectful, and honest performance conversations
- Design and implement actionable performance improvement plans
- Monitor progress and hold employees accountable with consistency
- Respond effectively when performance issues persist or escalate
Join us and build the confidence to handle performance challenges with skill, strategy, and respect.
About the Presenter
Lisa Cox, Trainer, Coach, and Consultant with Corporate Education Group (CEG)
Lisa Cox, trainer, coach, and consultant with Corporate Education Group (CEG), has over 23 years of experience in the professional development of business associates, managers, directors, and senior-level leadership. She assesses and analyzes organizations and develops, implements, and evaluates customized training programs based on the needs and goals of the organization, delivering training programs both virtually and face-to-face. Lisa’s certifications include: Certified Professional Behavioral Analyst (CPBA), Certified Professional Values Analyst (CPVA), Situational Leadership Facilitator, Diversity Champion and Trainer.
