Busy audiences don’t wait for the point.
When the people you’re talking to are short on time, getting to the point clearly and succinctly is what separates a message that lands from one that gets lost.
In this webinar, Susan Croft shows you how to communicate with greater brevity and impact. You’ll come away with a deeper understanding of the communication process and practical ways to improve your everyday interactions with colleagues, supervisors, clients, customers and other stakeholders.
What You’ll Learn
In this webinar, you’ll learn how to:
- Get right to the point with succinct messages
- Distinguish between effective and ineffective communication skills
- Elegantly transition from potentially difficult questions or conversations to a positive discussion
- Influence others in a positive way
Susan Croft
Trainer and Consultant, Corporate Education Group
Susan Croft is a trainer and consultant with Corporate Education Group. She brings more than 20 years of experience in sales, communication, marketing and management training, as well as public relations consulting for international organizations.
Susan has trained staff at global corporations across a wide range of industries in business development, sales, media relations and writing, marketing communications, public relations, management and leadership, and public speaking. She has also guided many professionals through work and life transitions, including stress management, promotions, life goals and career development.
She serves on the steering group for the European Commission’s Women in Industrial Research project. Susan holds a post-graduate diploma in executive coaching from Bristol Business School and a UK CIPD certification in innovative people development, and she is a PMI-certified Project Management Professional (PMP)®.