Every day, we encounter conflict and manage relationships with a wide range of stakeholders, each bringing different priorities, expectations, and perspectives. Some conflicts are visible and direct, while others are subtle or unspoken. Regardless of how conflict shows up, it shapes how we communicate, make decisions, and sustain trust in our professional relationships. In this interactive webinar, we will explore practical ways to navigate conflict effectively and strengthen stakeholder relationships by increasing awareness, empathy, and intentional communication.
Topics we’ll cover include:
- Common sources of conflict
- Understanding stakeholder perspectives and priorities
- Why conflict feels challenging to address
- Practical strategies for managing conflict and maintaining productive relationships
About the Presenter
Christa Kirby, VP of Talent Development and Global Practice Director for Management and Leadership at Corporate Education Group
A licensed psychotherapist, Christa integrates her global experience as a mental health professional with her passion for holistically developing leaders and teams. For the last 25 years, she has been designing and delivering impactful learning experiences to companies, nonprofits, and non-governmental organizations all over the world.
Christa has also played a pivotal role in various national and global initiatives focused on diversity, equity, and inclusion, civil society building, and conflict resolution. Her work has taken her across North America, throughout Western and Northern Europe, as well as to countries including Afghanistan, Bosnia, Croatia, Romania, Estonia, Ethiopia, India, and Singapore.
