The New Kid on the Block: What's the Role of a Business Relationship Manager and How Do You "Fit In"?

Bonnie Cooper, PMP
Trainer and Consultant for Corporate Education Group


About the Webinar

Your title may not illustrate it. Your job description may not sufficiently describe it. But you are known as a trusted advisor who delivers business value through projects and services. You are a prime liaison between service provider and business leadership. If you are a project manager, business analyst, account manager, or a functional manager within a corporate shared service department like IT, Finance, HR, Legal, Customer Service – you need to attend this webinar, and learn how the role of business relationship manager is helping organizations realize value from day-to-day operations and project investments. As a strategic partner, and overall valued consultant, the business relationship manager is the advocate who brings credibility to the table when business goals are at stake.


Key learning points include:

  • - Describe the responsibilities of a business relationship manager.
  • Learn how business relationship management contributes to organizational success.
  • Understand what business transition management is and why it’s important.
  • - Practical examples of effective business relationship management.

About the Presenter


Bonnie Cooper, PMP, trainer and consultant for Corporate Education Group, has more than 20 years of experience driving IT solutions and is currently the program portfolio director of the Massachusetts Medical Society's Corporate IT Project Management Office (PMO). In her current role, Bonnie is responsible for coordinating the efforts of project teams, defining a consistent software development methodology, and leading the re-engineering of the member website and services platform.

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