Technical process is half the job. The other half is the emotional atmosphere.
Over the years, emotional intelligence — also known as EQ — has evolved into a must-have skill. As a project manager, you must control and manage not only technical processes, but also your team’s emotional atmosphere.
In this webinar, Keith Wilson defines emotional intelligence and makes the case for why a project manager needs a high EI, then works through the practical side: increasing your self-awareness, improving your self-control, motivating yourself, and understanding the difference between empathy and sympathy when you are dealing with a team under pressure.
What You’ll Learn
In this webinar, we’ll explore:
- What emotional intelligence is, and why a project manager needs a high EI
- How to increase your self-awareness
- How to improve your self-control
- How to motivate yourself
- The difference between empathy and sympathy
Keith Wilson
MBA, B.Comm., PMP, MCP, MCT, CSM, CSPO, KMP, SPC 5.0, DASSM, CDAI · Trainer and Consultant
Keith Wilson’s background includes over 30 years of successful coaching, training, management, and consulting experience. He is a welcomed facilitator at numerous Fortune 500 corporations, universities, and associations worldwide and is well known for his public speaking skills and enthusiasm.
He has successfully consulted, developed courses for, and coached and trained thousands of people worldwide — virtually, in person, and through on-demand recordings — in all areas of Agile Scrum, Kanban, SAFe, and Disciplined Agile; Project, Program and Portfolio Management; Business Analysis; Microsoft Project, Project Online/Server, SharePoint, and Microsoft Azure DevOps; and Leadership and Interpersonal skills.
Keith is consistently rated as a top coach, trainer, and facilitator, with evaluations that describe him as very engaging, energetic, entertaining, informative, clear, and concise.