Feedback fails long before the words come out.
The foundation of all effective feedback is this: the intent to improve performance. Without this intention behind it, feedback can fall flat, becoming a missed opportunity for both growth and connection.
Transformative change cannot happen without feedback, so it is important to create the conditions where the receiver can take it in, reflect on it, and learn from it. This webinar is largely about those conditions — and about what happens in the brain when they are absent.
What You’ll Learn
In this webinar, we’ll explore:
- Key components of high-impact feedback
- The critical connection between feedback and employee engagement
- A neuroscience perspective on feedback
- Emotions as the gatekeepers to rational thought
- Concrete ways to de-escalate emotion and refocus a feedback conversation
Christa Kirby
VP of Talent Development and Global Practice Director for Management and Leadership
Christa Kirby is VP of Talent Development and Global Practice Director for Management and Leadership at Corporate Education Group. A licensed psychotherapist, Christa integrates her global experience as a mental health professional with her passion for holistically developing leaders and teams.
For the last 25 years, she has been designing and delivering impactful learning experiences to companies, nonprofits, and non-governmental organizations all over the world.
Christa has also played a pivotal role in various national and global initiatives focused on diversity, equity, and inclusion, civil society building, and conflict resolution. Her work has taken her across North America, throughout Western and Northern Europe, as well as to countries including Afghanistan, Bosnia, Croatia, Romania, Estonia, Ethiopia, India, and Singapore.